Dear John B, Thank you for taking the time and sharing your feedback with us. Flexible Cancellation, Free Valet Parking for One Vehicle That made us feel extra safe, secure and in responsible hands. The way the hotel handles lost items is also strange and unheard of. In the room, while the moss planter in the middle of the room is cute, this space would be better used as additional deck space in the bathroom. These people clean rooms and don't mention missing items until you bring it up and badger them. Every time we called we were put on hold and then we spoke to security and they said they would look. The staff need to act like they are working in a luxury hotel. Overall I don’t regret staying here, but I probably won’t return, and I now hesitate to try any other 1 Hotels if it means I’d have the same staff attitude issues. Which room amenities are available at 1 Hotel Brooklyn Bridge? Added plus: they lent us water & food bowls and lots of dog treats! Are any cleaning services offered at 1 Hotel Brooklyn Bridge? Explore the city emission-free with our electric vehicles, hop on a bike and cruise down the redesigned historic waterfront, or trek over the Brooklyn Bridge. I wanted a beautiful hotel in our backyard (we live in Brooklyn) with an open pool for my son and his friends. And head up to our 10th-floor lounge and rooftop garden and bar, Harriet's Rooftop & Lounge. more. It matters at federal, state, and local levels. This has became my second home and I’m so grateful for Richard's help. Every 4th Night Free Own or manage this property? Every room has a … Most important, your vote can make a monumental difference – to every blade... 1 Hotel Brooklyn Bridge Is to let us know. >>Please note: the hotel honored ALL covid restrictions including closing the spa, fitness center and in room services. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Plan your staycation or getaway today with our winter offer and flexible cancellation. We value your loyalty and hope to welcome you soon again. Discover, taste and gather at 1 Hotel South Beach. Our in-room cups and carafes are made from recycled wine bottles, to discourage guests from using single-use water bottles, especially plastic. Rest easy, we've got your back. Can’t wait for my next visit, Dear 143jarrette, Thank you for your review and comments; and recognizing Richard - we're so fortunate to have him. I had a room facing the Brooklyn Bridge, with absolutely breathtaking views. Bloom alongside the leaves in the park this Spring at 1 Hotel Brooklyn Bridge. This is my second review, the first was on the hotel's FB page and still no response. Response from Hans Schaepman, General Manager at 1 Hotel Brooklyn Bridge. The staff were lovely, responsive, and caring during the Coviid-19 Pandemic, they made guests feel confident we were being protected and protecting others. Looking for a decent place to stay during your visit to Kings County? Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay. With so many options for transportation, we've compiled the most convenient options to help you find your way home to Brooklyn. Fuel up at our lobby café, Neighbors. Beautiful waterfront views, clean room, walking distance to dog park, great neighborhood and a staff that was extremely accommodating, friendly and knowledgable. See more questions & answers about this hotel from the Tripadvisor community. Over half of our hotel is made from regional and reclaimed materials, including original heart pine beams from the former Domino Sugar Factory in Brooklyn that now act as tables in our lobby and benches on each guestroom floor. According to Arash Azarbarzin, President, SH Hotel … Complimentary Upgrade Assorted Sweet Treats Entry at park level, the flexible, open space is located between the Meadow Rue Ballroom and Brooklyn Bridge Park. Yes, guests have access to a business center and meeting rooms during their stay. ", "I'm a New Yorker and was looking for a quick stay-cation getaway and 1 Brooklyn Bridge worked out perfectly! 1 Hotel Brooklyn Bridge 60 Furman Street Brooklyn, NY 11201. What food & drink options are available at 1 Hotel Brooklyn Bridge? I'd love the opportunity to make this right. Dear 398ammaw, I'm so sorry that we weren't able to resolve or find a solution to your experience. What are some of the property amenities at 1 Hotel Brooklyn Bridge? Brooklyn Hotels . Was your stay from the summer time (our pool has been closed for a few months now). Nearby attractions include Brooklyn Bridge Park (0.06 miles), Dumbo (0.3 miles), and Jane's Carousel (0.2 miles). Located at Pier 1 on Brooklyn Bridge Park, just south of the iconic bridge in the Brooklyn Heights neighborhood and minutes from downtown Manhattan. 3 nights save 43%  I was told if I wanted to sit there I would need to order something of at least $50 value. Book 1 Hotel Brooklyn Bridge, Brooklyn on Tripadvisor: See 1,175 traveler reviews, 1,311 candid photos, and great deals for 1 Hotel Brooklyn Bridge, ranked #15 of 91 hotels in Brooklyn and rated 4.5 of 5 at … Could not have had a better experience. Discounted prices & special campaigns for 1 Hotel Brooklyn Bridge. Brooklyn Bridge Park/DUMBO Terminal is minutes away. We had to switch rooms because they had booked the suite. When I came to my allotted time slot I was told I booked to sit around the pool and not the seated area with the view of the bridge. We sourced 100% organic cotton bed linens and non-toxic, eco-friendly mattresses that are healthy for both you and the environment. The hotel has a lot of COVID-19 protection/prevention measures in place, including a temperature check every time you enter the building, which I really appreciated. I frequent luxury hotels often because I know I will get top service. Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool. $100 Credit to Neighbors Cafe We stayed in the suite for 5 days but decided to extend as the business we had to do got extended. Save More Money Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. Receive up to 30% off your stay and a $25 hotel credit. Thank you and I hope to hear from you. I hope to hear from you. Thoughtful touches bring nature into your space with floor-to-ceiling windows, skyline views, native greenery, reclaimed woods, industrial steel, a custom organic cotton mattress, and 100% organic cotton sheets. A natural sanctuary located waterfront on Brooklyn Bridge Park, 1 Hotel Brooklyn Bridge sits right beside the East River and five blocks west of the Brooklyn Bridge Promenade. This was not it. Brooklyn Bridge and One World Trade Center are … I found the staff to be very ambivalent and never really felt welcome, it was clear they were just. We've carefully reimagined the 1 Hotels experience for your safety and health. Click here to see a curated list of the best hotels with pool in Brooklyn, New York. See 1,174 traveler reviews, 1,311 candid photos, and great deals for 1 Hotel Brooklyn Bridge, ranked #16 of 91 hotels in Brooklyn … Designed by local artists, boutique stay 1 Hotel Brooklyn Bridge follows a seriously sustainable ethos; its upcycled materials and artwork tell a story of the borough’s past, while the green design makes a … there to type on the computer and run people’s credit cards. Can you imagine my friend left her Hermes sandals in the room and no one called. Is this not information that a front desk should know seeing as people leave there stuff all the time? After Ive spent almost $3k to stay in the hotel. We are particularly grateful to Sabine, Joshua, and Wallet for their kindness and generosity during our stay. Could you kindly reach out to me via private message or via e-mail to hans.schaepman@1hotels.com? The immediate area is pretty closed down too but walk a few blocks and you can still find some restaurants open and some shopping. 1-2 nights save 40% Book 1 Hotel Brooklyn Bridge, Brooklyn on Tripadvisor: See 1,174 traveler reviews, 1,311 candid photos, and great deals for 1 Hotel Brooklyn Bridge, ranked #16 of 91 hotels in Brooklyn and rated 4.5 of 5 at … Menu; Brooklyn. Totally recommend! 4+ nights save 45%, "The hotel was incredible with an amazing staff and wonderful energy! There are more places to choose from in the Brooklyn area. Designed by local artists using native greenery and reclaimed materials, nature is home in Brooklyn. Needed a getaway that felt safe and dog friendly during these insane times and this hotel was the perfect choice. One of our top picks in Brooklyn. Did we mention the amazing views? This 10-story, waterfront hotel, 1 Hotel Brooklyn Bridge is located 2,100 feet from the Brooklyn Bridge Promenade and is 1,050 feet from the East River. I left feeling refreshed and cared for! Top room amenities include a minibar, air conditioning, and a flat screen TV. 2020 Tripadvisor Travelers' Choice Award Winner. I went on the site and was told to enter a code. BROOKLYN, N.Y., Jan. 26, 2021 /PRNewswire/ — 1 Hotel Brooklyn Bridge, the mission pushed luxurious property positioned on the Brooklyn waterfront, has been accepted into Virtuoso®’s unique portfolio of luxurious journey companions, comprised of greater than 2,000 most popular suppliers in 100 international locations. The lack of clarity on information about the pool, mixed messages, hidden charges, and prejudice I experienced still haunts me to this day. Donation to Housing Works Embrace winter in NYC. That is unacceptable. Brooklyn Located in Brooklyn's Brooklyn Heights neighborhood, 1 Hotel Brooklyn Bridge is near a metro station and on the waterfront. WiFi is free, and this hotel … The front desk person gave me a code that did not work. Late check-out (1pm) Many of the ingredients used in The Osprey, Neighbors, and in-room dining are organic, and sustainably and locally sourced. 1 Hotel Brooklyn Bridge enjoys a waterfront setting in Brooklyn Bridge Park, a patch of greenery that stretches 1.3 miles (2 km) along the East River in the New York suburb of Brooklyn. Taxes and fees that are shown are estimates only. 1 Hotel Brooklyn Bridge was named one of the Top 10 Hotels in New York City in the Condé Nast Traveler Readers' Choice Awards 2019. RIDICULOUS. BROOKLYN, N.Y., Jan. 26, 2021 /PRNewswire/ -- 1 Hotel Brooklyn Bridge, the mission driven luxury property located on the Brooklyn waterfront, has been accepted into Virtuoso ®’s exclusive portfolio of luxury travel partners, comprised of more than 2,000 preferred suppliers in 100 countries. Does 1 Hotel Brooklyn Bridge offer any business services? Happy Sunday, Hans, Tripadvisor Plus Subscription Terms & Conditions, InterContinental (IHG) Hotels in Brooklyn, Hotels near Watchtower Headquarters Brooklyn NY, Hotels near Empire Fulton Ferry State Park, Hotels near Plymouth Church of the Pilgrims, Hotels near Hebrew Union College - Jewish Institute of Religion, Hotels near The Cooper Union for the Advancement of Science and Art, Hotels near Parsons The New School for Design, Hotels near Yeshiva of Nitra Rabbinical College. Your home away from home is equipped with efficient energy systems that feature low-energy LED lightbulbs, and smart heating and cooling. We offer everything you need for your business function, wedding or social celebration, including unique meeting and event spaces, state-of-the-art technology, turnkey event planning and custom menu options. I would love the opportunity to discuss these details with you directly and hopefully find a solution to some of these items. Click here to see a curated list of the best hotels with pool in Brooklyn, New York. Each guestroom in our hotel features a water tap built into the wall equipped with a water filtration system to provide our guests with high-quality drinking water. In the intuitive hands of our therapists, the effect of each treatment will be felt long after you depart. EnglishEspañolFrançaisالعربيةPortuguês, Brasil简体中文ItalianoNederlands한국어 [韓國語]日本語. Space to gather, reasons to celebrate. When we figured it was missed we called for two days before someone was able to locate the sandals. View deals for 1 Hotel Brooklyn Bridge, including fully refundable rates with free cancellation. $25 hotel credit To pay tribute to our human capacity to rebuild after tragedy, artist Olivié Ponce painted "Waterline" murals at 36 inches, along the walls of select guest rooms. Plan your staycation or getaway today with our seasonal offer and flexible cancellation. Hans. Blue Wood Aster The 1900+ square feet Blue Wood Aster has space to accommodate … Great restaurants and lobby. Yes, pets are typically allowed, but it's always best to call ahead to confirm. I would think a luxury hotel's service would be topnotch but it was way below average. Flexible Cancellation, $30 Hotel Credit Prices are the average nightly price provided by our partners and may not include all taxes and fees. Are pets allowed at 1 Hotel Brooklyn Bridge? To top things off, we operate a rainwater reclamation system on our roof top that sends water down to irrigate the waterfront park. Located in Brooklyn (Brooklyn Heights), 1 Hotel Brooklyn Bridge is a 3-minute walk from Brooklyn Bridge Park/DUMBO Terminal and 10 minutes by foot from Brooklyn Heights Promenade. Brooklyn … To add there was misinformation about the pool. If you can, take your money elsewhere, I sure wish I had. Every room has a coffee machine with recyclable … 1 Hotel South Beach Miami is designed for comfort using reclaimed materials and is one-of-a-kind, naturally. Ive stayed in many luxury hotels and it is customary in my experience to receive a call about something left in a room. Refuel at our unique restaurants and bars, handcrafted for you. Best view is the suite. One night in particular I waited a few minutes before a staff came from the back looking like they just woke up -_-. I'm sorry we weren't able to do deliver on this for you. The award-winning hotel – for which AKRF previously served as acoustical consultant – is located at Pier 1 in Brooklyn Bridge Park and features 195 hotel rooms, three dining venues, 17,000 square feet of event space, and other guest amenities. We've carefully reimagined the 1 Hotels experience for your safety and health. #3 Hotel in New York City in Condé Nast Traveler's 2020 Readers' Choice Awards, "Might be my favorite hotel in America" -Tripadvisor reviewer I'm sincerely sorry for the lack of response and for not addressing or resolving your concerns. Frequently if I went downstairs and needed to speak to front desk no one would be there often at night. Book your stay at 1 Hotel Brooklyn Bridge this winter and enjoy up to 40% off. Somewhere at the intersection of eco-chic resort and urban hangout social hub sits the always-buzzing 1 Hotel Brooklyn Bridge. I don't think its hard to contact a guest about an item found after a room is cleaned.Also they need to have the rules outlined about the pool before you book and front desk should know the rules properly. Flexible Cancellation, 60-Minute Personal Training Session Set in a 10-story building, the … We're grateful that our guests return and now with ongoing limitations of amenities in New York City, delivering a personal and warm service is more important than ever before. I stayed here for my son's 5th birthday since our trip to Disney Shanghai had to be canceled. ", 1 Hotel Brooklyn Bridge Welcome to your Brooklyn Bridge waterfront retreat, with expansive views of the East River and Manhattan skyline. Flexible Cancellation, Up to 30% off your stay Pretty much everything except the grab-and-go cafe is closed at the hotel and there are no bellmen to help with luggage. I finally got a response after 3 months from a front desk person. Brooklyn, NY 11201. We're honored to be nominated for best hotels in New York in Travel + Leisure's World's Best Awards 2021. ", "The many ways it reduces waste and supports good climate habits are fantastic while only improving the guests' experience. We hope to welcome you and your little furry family member back very soon. Our holistic approach is based around a heartfelt connection with nature. I'm thrilled to share our comments with our team who is always trying to genuinely create experience and delivery a service that is meaningful. Would you be able to reach out via private message? Are there opportunities to exercise at 1 Hotel Brooklyn Bridge? Rest easy, we've got your back. Conveniently located restaurants include Juliana's, The River Cafe, and Luke's Lobster- Brooklyn Bridge Park. Set in a 10-story building, the hotel offers 194 guest rooms and suites; a full-service restaurant, serving breakfast, lunch and dinner; a lounge open daily for evening drinks and light bites overlooking the NYC skyline; a 24-hour Field House fitness center; 50-person screening room, and a grab-and-go café with a menu of locally sourced and fresh fare, among additional features. This is the version of our website addressed to speakers of English in the United States. The hotel is very beautiful but the staff lack customer service skills. Embrace winter in NYC. Altogether a wonderful stay. This style-savvy luxury property is right on the East River in Brooklyn's charming … This is not what we're trying to achieve and it deeply concerns me. LEED Certified, Be the first to find out everything about 1 Hotels. All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, The hotel is beautiful and the views are stunning. Is parking available at 1 Hotel Brooklyn Bridge? She placed me on hold came back and told me to go on a website called ileftmystuff.com to search for my item. I also don’t like stacking my clothes behind one another as the closet rail runs front to back instead of side to side. Richard took care of everything as usual. You literally can see the entire bridge and water, Dear Cindy7095, Thank you for your feedback and taking the time to outline the details of your concerns. All in all I would never stay at this location again. A natural sanctuary located waterfront on Brooklyn Bridge Park, 1 Hotel Brooklyn Bridge sits right beside the East River and five blocks west of the Brooklyn Bridge Promenade. Claim your listing for free to respond to reviews, update your profile and much more. Each and every staff member went above and beyond to accommodate us. Nestled in a green oasis on the 10th floor and rooftop of 1 Hotel Brooklyn Bridge, against a backdrop of panoramic views of the Manhattan skyline, Harriet's Rooftop & Lounge is the perfect escape for a craft … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 1 Hotel Brooklyn Bridge is great for city breaks and business travel in Brooklyn, USA. I had a lovely view of the bridge and downtown Manhattan and watching the view change as the sun rose and set was a treat. 60 Furman Street, Brooklyn  |  Get Directions. Really great staycation option for us and the dog!! These are $1000 sandals !!! Dine at our signature restaurant, The Osprey. Located at Pier 1 on Brooklyn Bridge Park, just south of the iconic bridge in the Brooklyn Heights neighborhood and minutes from downtown … Have a great Sunday, Hans, I stayed here in September with my best friend and had the worst time ever. I woke up early one day to book a time slot as you had to wake up at 6am (crazy right) to book. This 10-story, waterfront hotel, 1 Hotel Brooklyn Bridge is located 700 yards from the Brooklyn Bridge Promenade and is 350 yards from the East River. It does sadden me that the team wasn't able to create a meaningful connection with you during your visit and if at all possible, would like to ask you to discuss that with you directly. With kind regards, Hans. 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